•The products warranty period will be according to the Invoice issued date.
•All items bought from Shockee valid for 12 months local warranty (Subject to T&C**).
•Please keep the invoice purchase as proof of purchase/warranty purpose.
•A record on our end solely acts a backup on your purchase.
•If you need to return product(s) back to us for warranty purposes, please contact [email protected]
•Shockee Sdn Bhd reserves the right to amend the privileges, benefits, terms and conditions for Warranty at any time without prior notice.
•The customer shall NOT have any claim under this warranty for repair or adjustment expenses if the problem is caused by:
1. Improper, rough or careless treatment;
2. A fire or other natural calamity;
3. Improper repair or adjustment made by anyone other than official service centres;
4. Normal wear and tear, corrosion, rust, stains, accessories (e.g. batteries, knobs, bulbs) and damages due to abuse;
5. Damaged or worn on the case, band, glass or battery;
6. Failed to present us with proof of purchase from Shockee Sdn Bhd.